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How Medi-chat Works for Patients

From description to clinical triage, expert doctor matching, booking, and prescriptions — get safe, secure healthcare in minutes.

1
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Check Symptoms

Describe how you feel in plain English. Our AI analyzes your details and guides your initial steps.

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Book a Consultation

Pick a slot or consult a doctor instantly. Pay securely and subscribe for continuous updates and prescription refills.

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Consult & Document

Your doctor reads your structured intake brief, conducts a secure session, and documents prescriptions.

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Section 01

AI Triage Engine

Instead of scrolling through unverified articles on search engines, describe your concerns directly to our clinical triage assistant.

When you describe your symptoms, the system guides you through a personalized questionnaire. It maps out associated symptoms, timeline progression, and severity indicators. This ensures you formulate a structured description that doctors can act upon immediately.

psychology Adaptive questioning

The AI adjusts follow-up questions dynamically depending on how you describe your pain, discomfort, or history.

Designed to simplify care

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Natural Conversations

Speak or type naturally. The engine translates user terminology into structured clinical data points.

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Red-Flag Spotting

Alerts you immediately if symptoms suggest a clinical emergency requiring in-person hospitalization.

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94% Accuracy

Our clinical intelligence system has been validated against specialist triage assessments.

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Section 02

Urgency & Risk Scoring

Triage Risk Grades

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Low Urgency

Safe for home rest, routine scheduling, or simple AI chat follow-ups.

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Moderate Urgency

Virtual consultation recommended within 24-48 hours. Monitor symptoms.

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High Urgency

Requires immediate professional attention. Case is auto-flagged to doctors.

To help you make informed decisions, Medi-chat maps symptoms onto clear urgency metrics.

This risk scoring system is shared with your doctor when you transition to a consultation, ensuring they have an instant clinical picture and can prepare clinical advice beforehand.

Safety Note: AI triage serves as an educational and triage guidance tool. In case of acute chest pains, severe breathing problems, or sudden physical trauma, go directly to the nearest hospital emergency room.
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Section 03

Doctor Booking & Appointments

Skip hospital queues entirely. Once you identify your medical concern, book consultations or join secure virtual rooms to consult doctors directly.

Medi-chat enables you to connect with GP or specialist clinics (including Gynaecology, Pediatrics, Optometry, and Dermatology) for both one-off virtual reviews or recurring subscriptions.

General Wellness

Triage daily symptoms, primary check-ups, and manage chronic conditions like hypertension.

Mental Health

Seek professional guidance on chronic stress, anxiety, mood swings, and depression.

Fertility & Care

Get indicators on ovulation cycles, pregnancy signs, and reproductive hormonal health.

Dermatology Skincare

Analyze dermatological symptoms for eczema, persistent acne, and skin scalp health.

Patient Booking Workflow

1

Choose Consultation Type

Select between a one-time assessment (₦2,500 flat fee) or recurring monthly/annual plans for continuity care.

2

Book Your Preferred Doctor

Select a doctor from the network or book directly through your physician's custom digital clinic invitation link.

3

Conduct Secure Consultation

Join a HIPAA-compliant consultation room for direct, private calls, chats, and medical assessments.

4

Export Medical Summaries

Retrieve clinical summary reports, referral notes, and digital prescriptions to purchase medications easily.

Intelligent triage. Safe doctor booking.

By combining automated symptom checking with scheduling options, Medi-chat gives patients complete, safe, and immediate access to professional clinical oversight.